During the summer several members of staff decided to move onto other roles within the health care sector.
Two members of the reception team left and we have employed three new receptionists – Emma, Kathryn and Barbara, all have previously worked in a GP Surgery but will need time to get up to speed with our Policies and Procedures.
Our Phlebotomist, Vicky left us in September. We are training up another member of staff but it will take several months before she is able to offer her own clinics.
Our HCA, Natalie left us in October and we have been unable to recruit a replacement. Some of the procedures that Natalie carried out will be shared between the Practice Nurse Team. Natalie also use to offer blood clinic appointments, with Natalie and Vicky leaving us our current wait time for a routine blood test appointment is 4-6 weeks. If the Doctor requires you to have an urgent blood test, he/she will make the receptionist aware of this.