CARE NAVIGATION

Reception staff in GP surgeries in the Pontypridd to Pontyclun area will soon offer patients a choice of services when they ask for an appointment. The aim is to help callers get to the right service, which can mean they receive advice or treatment more quickly. Patients are being urged not to be offended if the receptionist asks what the problem is when they call the surgery. This new ‘care navigation’ system is due to start from September 3 in the Taff Ely primary care cluster area For this reason we have removed…Read more

Retirement

After 21 years of working at the surgery Karen Lewis, Nurse Practitioner will be retiring on Wednesday 22nd August 2018. To allow time for staff to say their goodbyes we will be closing the surgery doors from 12.45 - 1.45pm.  Telephone lines will remain open for queries etc.Read more